About Us

 

At Jigsaw, we believe that everyone deserves the opportunity to feel heard, valued and supported.

 

Our organisation was founded on a simple belief: that local communities have the skills, compassion and strength to support one another. We know that life's challenges don't happen in isolation. Mental health, education, employment, family relationships and physical wellbeing are all connected, which is why we bring together a wide range of services under one organisation.

 

Working across Gloucestershire, we support children, young people, adults and families to live healthier, more connected and more independent lives. Whether someone is experiencing mental health challenges, social isolation, barriers to education or employment, or simply needs someone to walk alongside them, we provide practical, personalised support that helps people move forward with confidence.

 

Our approach is simple: we listen, we support, and we empower. Every person is different, so we take the time to understand their strengths, aspirations and circumstances. By building trusted relationships and working alongside people at their own pace, we help create lasting change, not just for individuals, but for families and communities too.

 

Whether we're supporting a young person with their mental health, helping a parent rebuild confidence, delivering youth activities, providing therapeutic support or offering accredited learning through Jigsaw Community College, our goal remains the same:

 

To help people feel heard, build confidence and create brighter futures.

 

At Jigsaw, we believe everyone has a place—sometimes you just need the right piece to make things fit.

 

Vision

 

 

Jigsaw was set up with the principles that the local communities has the capacity, skills and care, to support those that need it when we support each other. Jigsaw can be the missing piece in your wellbeing, health and care

 

Mission

 

 

To reduce the effects of poor health and socio-economic challenges on individuals and communitities by offereing community based services and guidance to lessen obstacles to education, employment, social involvement, and training.

 

Power in the hands of those who matter most - the people who give and receive care and support.

 

Approach

 

 

We aim to provide the best possible domiciliary care available that goes beyond simply meeting your basic needs.

 

We are an ethical, not for profit service and our vision is for everyone receiving and delivering care, families, staff and the wider community work cooperatively for the benefit and wellbeing of all.

 

Our approach enables us to work together with people to create a personalised package of care, which offers them the choice and control, protects dignity and gives opportunities to access the things that make life worth living.

 

Trusted by Communities, Families and Partners

 

 

Jigsaw has worked alongside children, young people, adults and families across Gloucestershire, building trusted relationships within local communities.

 

We work in partnership with schools, Family Hubs, GPs, CAMHS, social care and community organisations to ensure people receive joined-up, timely support that makes a lasting difference.

 

Our collaborative approach enables us to identify needs early, reduce barriers to accessing support and help prevent difficulties from escalating into crisis.

 

Delivering Quality You Can Trust

 

At Jigsaw, we are committed to delivering safe, effective and evidence-informed services.

 

Our work is guided by:

• Feedback from the people and communities we support
• Strong safeguarding and governance
• Trauma-informed and neurodiversity-affirming practice
• Continuous professional development for our team
• Regular evaluation and quality improvement

 

We believe the people who use our services should help shape them, which is why we continually listen, learn and adapt to meet changing community needs.

 

Making a Difference

 

Everything we do is focused on creating positive, measurable outcomes for the people we support.

 

Our work has helped children, young people and families to:

• Improve emotional wellbeing and resilience
• Build confidence and independence
• Strengthen family relationships
• Improve school engagement
• Reduce crisis situations
• Access education, employment and volunteering opportunities

 

More than 90% of families tell us they feel heard, supported and better equipped to manage future challenges after working with Jigsaw.

 

Working Together

 

Working alongside trusted partners across Gloucestershire

 

At Jigsaw, collaboration is at the heart of everything we do. We work alongside local authorities, NHS services, schools, Family Hubs, charities, community organisations and funding partners to ensure children, young people and families receive joined-up, high-quality support. These partnerships enable us to reach more people, respond to local needs, and deliver services that create lasting, positive change across Gloucestershire.

 

We are incredibly grateful to the organisations, trusts and funders who invest in our work. Their support enables us to provide accessible, trauma-informed services, develop new projects, and ensure that children, young people and families can access the help they need, when they need it most.

 

Together, we're building stronger, healthier and more connected communities across Gloucestershire.